Frequently Asked Questions

We get asked a lot of questions about our products. Here are some most frequently asked questions we get. Can’t find your answer here? Contact us and we’ll answer any question you may have.

General

Where can I buy your products?

We understand that the landscape post-legalization is changing constantly and you may not be able to access our products the same way you used to. Our most current list of online dispensary partners can be found here: https://twistedextracts.com/where-to-buy/ 

 

Why should I consider choosing a cannabis-infused edible?

People choose to consume edible cannabis over smoking or vaping for many different reasons.

  1. Eating an edible is a healthier way to consume cannabis. Some evidence suggests that smoking and vaping may be harmful to your health. 
  2. Edibles last longer. The effects of a cannabis edible last ~6-8 hours while the effects of cannabis after smoking only last ~2-4 hours. This is especially great for people using edibles to help them fall asleep and stay asleep. 
  3. Edibles are discrete. Despite cannabis being legalized, there is still some stigma that exists. Some people prefer edibles because they don’t smell and can be consumer discretely.
  4. Edibles produce more of a ‘body high’. Some people experience a different kind of “high” with cannabis edibles. People often describe edibles as having more of a “body high” and less of a “head high” especially in lower dosages. Why? Cannabinoids and terpenes are metabolized differently depending on how you consume them.

Want to learn more? Here are some great articles:

What is THC and what does it do?

Tetrahydrocannabinol (THC) is the cannabinoid that makes you feel ‘high’. It is one of the most prominent cannabinoids found in the Cannabis plant. THC interacts with your endocannabinoid system which is made up of 2 receptors; cannabinoid receptor 1 (CB1) and cannabinoid receptor 2 (CB2). 

When THC interacts with your cannabinoid receptors it can do all sorts of things like;  mediate inflammatory responses, induce feelings of euphoria and relieve pain. 

For most users, the right dose of THC makes them feel euphoric and relaxed. In the body, THC can help reduce pain and has anti-inflammatory properties. Consuming THC may also make you feel hungry, or give you the “munchies”.

Download our edible safety guide to learn more.

Please consult a physician before you consider using cannabis and/or THC products.

What is CBD and what does it do?

Cannabidiol (CBD) is a non-intoxicating cannabinoid found in the cannabis plant. This means that CBD will not make you feel high. 

CBD has a wide range of potential health benefits and there’s emerging evidence that suggests it can:

  • Help reduce anxiety
  • Reduce pain and inflammation
  • Dampen the effects of THC 
  • Stop epileptic seizures
  • Help treat Alzheimer’s, Multiple Sclerosis and Parkinson’s Disease in some cases
  • Help to treat some forms of cancer (anti-tumour effects)
  • Help treat mood disorders
  • Help people feel calm and relaxed in stressful situations
  • Help treat acne

If you’re a recreational user, CBD can help counteract the potential negative side effects of THC (like anxiety and paranoia). CBD can also be consumed on its own to relieve stress, relax and unwind.

Because of its anti-inflammatory properties, it’s also often used as a recovery aid for athletes and has even been known to help some people treat acne. 

If you’re new to CBD, we recommend starting with a 10 mg CBD dose (1/8 of a CBD Jelly Bomb). If you’re not sure where to buy Twisted Extracts products, check out our list of our vendors

We’re a dispensary and want to become a vendor. How do we proceed?

To begin the registration process, please click here. If you require guidance or further assistance with the registration process, please reach out to a member of our customer service team at info@twistedextracts.com

Product Information

What products do you offer?

Here’s a list of our current product offerings:

  • Sativa Jelly Bombs
  • Indica Zzz Bombs
  • Sativa 1:1 Jelly Bombs
  • Indica 1:1 Zzz Bombs
  • Halley’s Comet 1:1 Jelly Bombs
  • CBD Jelly Bombs and
  • Cara-melts (Sativa, Indica & CBD options)
  • The Twisted Extracts Sampler box
  • NEW Orange Flavoured Drops (Sativa, Indica & CBD options).

Check out our Products page for more information about each of our different products mentioned above.

 

How do I know which product is best for me?

Finding the perfect product and dose for you can be a journey. We have a reputation for producing consistent and reliable edibles, which means you can have more control over your cannabis experience, every time.

We encourage you to use our product finder tool to find the best cannabis product for your needs. 

 

Start with CBD 

If you’re new to cannabis, you might consider starting with just CBD. CBD is often used to help with anxiety, pain and inflammation. It’s ‘non-intoxicating’ which means it won’t make you feel high.  

New to cannabis? How much should you take?

Tolerance levels for THC vary from person to person. Some people feel the effects of cannabis edibles in as low of a dose as 2.5 mg THC. We always recommend starting with a low dose (5 – 10 mg THC) and gradually working up until you find a ‘high’ that is comfortable for you. Our Jelly Bombs are designed to make it easy to section off an accurate dose depending on your tolerance level.

We also recommend trying our 1:1 Jelly Bombs (40 mg THC + 40 mg CBD) if you’re new to edibles. The CBD in our 1:1 gummies helps combat feelings of anxiety and paranoia that can sometimes be felt if you consume too much THC.

Indica, Sativa or Hybrid strains: Which is right for you?

Every individual responds to the effects of different strains of cannabis differently. Most people find Sativa strains to be uplifting, energizing and focusing. Some people even find it can help spark creativity. Indica is most often described as being relaxing, sedative and appetite-inducing. In general, we recommend that if you want to consume cannabis during the day time, stick to our Sativa products, and if you’re looking for something to help you wind down in the evenings, try our Indica products.

Still not sure? Use our Product Finder tool, or send us an email with any questions you have about us or our products to hello@twistedextracts.com.

How much do I take? How do I figure out a proper dose for myself without getting too high?

Everyone reacts and responds differently to cannabis-infused edibles. The #1 rule is to start low and go slow.

We recommend you start by consuming 5 – 10 mg THC (or 1/16 – 1/8 of a 80 mg THC Jelly Bomb). Please refer to our cannabis edible safety guide for more information.

 

What type of oil (extraction process) do you use?

We extract all of our cannabis oil in-house. We use a proprietary solvent-based extraction technique to create our oil for all of our different product types.

For more information about our extraction and infusion process, please email hello@twistedextracts.com. 

 

What strains do you use in your product?

At this time, the strains we use in our Indica and Sativa products are proprietary as this is what determines our products’ unique and consistent ‘high’.

We use a naturally high CBD strain called Halley’s Comet in our 1:1 Halley’s Comet Jelly Bombs.

Do you offer CBD products?

Yes. We produce CBD Jelly Bombs in 2 flavours: Peach and Pineapple. Our Cara-Melts are available in a CBD-only option, and we also produce 2 CBD-only options of Oil Drops.

Our Watermelon and Grape flavoured Halley’s Comet 1:1 Jelly Bombs are made with a cannabis extract derived from the Halley’s Comet cannabis strain. It’s naturally high in CBD (ie. full spectrum CBD). 

Quick Tip: Try melting a CBD Cara-Melt in your morning coffee.

 

Will I fail a drug test if I use your CBD products?

Our CBD-only products do not contain any THC. We make these products with a CBD isolate specifically designed for people with this concern. You will not fail a drug test if you consume our CBD-only products. 

Disclaimer: All Twisted Extracts products are made in a facility that manufactures THC-infused products. While we have extensive quality control procedures in place, we do not accept liability.

 

What ingredients do you use in your products? Are they Vegan?

Some of our products contain common food dyes. If you are allergic to FD&C Yellow #5, stay away from our Green Apple Jelly Bomb and our Mango Jelly Bombs.

Our Oil Drops only contain: Avocado oil, CBD (and/or cannabis extract) and pure orange oil. They’re vegan and sugar free.

Here’s the nutritional information for our Jelly Bombs and Cara-Melts

Jelly Bombs

Nutrition Facts: Serving Size: 1/8 gummy (2.1 g), Servings: 8, Amount per serving: Calories 5, Fat cal. 0 g, Total Fat 0 g (0% DV), Sat. Fat 0 g (0% DV), Trans Fat 0 g, Cholest. 0 mg (0% DV), Sodium 1 mg (0% DV), Total Carb 1.5 g (1 % DV), Fiber 0 g (0% DV), Sugars 1 g, Protein 0 g, Percent Daily Values (DV) are based on a 2,000 calorie diet.

Ingredients: Sugars (corn syrup, sugar from beets), Water, Gelatin, Citric acid, Artificial flavours, Pectin, Coconut oil, Canola oil, Cannabis extract, Carnauba wax. Blue Raspberry FD&C blue #1, Black Cherry FD&C red #40, FD&C blue #1, Cherry FD&C red #40, Green Apple FD&C yellow #5, FD&C blue #1,  Mango FD&C yellow #5, Orange FD&C yellow #6 Pineapple N/A, Peach FD&C yellow #6, Watermelon FD&C red #40, Grape FD&C red #40, FD&C blue #1.

Active Ingredients:

  • Sativa Jelly Bombs: Sativa dominant Cannabis extract.
  • Indica Zzz Bombs: Indica Cannabis extract.
  • 1:1 Sativa Jelly Bombs: Sativa dominant Cannabis extract, CBD.
  • CBD Jelly Bombs: CBD.
  • Halley’s Comet Jelly Bombs: Cannabis extract derived from a Halley’s Comet cannabis strain (1:1 THC/CBD)

Cara-Melts

Nutrition Facts: Serving size: 1 piece (2.8 g), Servings per container: 7, Amount per serving: Calories 12, Total Fat 0.35 g (1% DV), Sat. Fat 0.3 g (2 % DV), Trans Fat 0 g, Cholest. 1 mg (0% DV), Sodium 7 mg (0% DV), Total Carb 2.0 g (1 % DV), Fiber 0 g (0% DV), Sugars 2 g, Protein 0 g, Percent Daily Values (DV) are based on a 2,000 calorie diet.

Ingredients: Sugars (corn syrup, sugar from cane, fructose), Milk, Hydrogenated coconut oil, Butter, Mono- and diglycerides, Salt, Soy lecithin, Vanillin – artificial flavour.

Active Ingredients:

  • Sativa Cara-Melts: Sativa dominant Cannabis extract.
  • Sativa 1:1 Cara-Melts: Sativa dominant Cannabis extract, CBD.
  • Indica Cara-Melts: Indica Cannabis extract.
  • Indica 1:1 Cara-Melts: Indica Cannabis extract, CBD.
  • CBD Cara-Melts: CBD.
Do you make Jelly Bombs with more than 80 mg THC?

All of our Jelly Bomb products are made to include a total cannabinoid content of 80 mg. This means:

  • 80 mg THC
  • 40 mg THC + 40 mg CBD, or
  • 80 mg CBD

We do produce Oil Drops that contain more THC if you’re looking for something with a higher dose. They’re made with the same cannabis oil we use in our Jelly Bombs so you experience the same effects.

Please download our Cannabis 101 guide for further dosing instructions.

Are you going to make a single dose gummy product?

Twisted Extracts is always working to improve our products and develop new ones. Please join our newsletter to stay up-to-date with our latest product developments and new product releases.

How much should I take of the new Oil Drops?

If you’re new to cannabis and CBD, we always recommend starting with a 10 mg dose. That means starting with 1.0 mL of our Drops (1 full dropper full). 

Note: Dosing is different for the CBD 30 Drops. 1 mL of CBD 30 Drops contains 30 mg CBD. Ensure you read the label thoroughly before determining what dose is right for you. Wait for full effects before considering another dose. 

Do you offer vegan or sugar free products?

Yes, we do. Our newest line of Oil Drops are sugar-free and vegan.

These Drops are an easy and discreet way to add ingestible cannabis and CBD into just about any beverage or dish. Our favourites are adding some of our CBD30 Drops into our morning tea or smoothies. 

Check out our ‘Where to Buy‘ page for a list of dispensaries that carry our Drops.

What in the new Oil Drops?

Our Drops contain pure orange oil, avocado oil and cannabis extract. They’re made with the same cannabis oil we use in our Indica, Sativa and CBD Jelly Bombs so you can expect the same effects. 

How should I take the new Oil Drops?

To maximize sublingual uptake of our new Drops, hold the liquid under your tongue for 30-90 seconds, then swallow. You’ll feel the effects of ingesting the Drops within 30-90 minutes. 

If you have more questions, please email hello@twistedextracts.com. 

 

Purchasing & Shipping Information

I don’t live in Canada. Can you ship to me internationally?

We are unable to ship to anyone living outside of Canada at this time. 

I have a medical license, can I buy directly from you?

At this time, we only sell directly to online dispensaries, delivery services and dispensary storefronts. 

You can order online directly to your door from any of our online vendors:: https://twistedextracts.com/where-to-buy/

I use your product every day but can’t afford dispensary prices. Can I purchase from you directly?

At this time, we only sell directly to online dispensaries, delivery services and dispensary storefronts. 

You can order online directly to your door from any of our online vendors:: https://twistedextracts.com/where-to-buy/

  • Reefside.biz offers discounts on bulk orders of our products over certain $ amounts. Please email hello@twistedextracts.com for more information. 

 

I want to buy your products in bulk, how many do I have to order to access to your online store?

At this time, we only sell directly to online dispensaries, delivery services and dispensary storefronts. 

You can order online directly to your door from any of our online vendors:: https://twistedextracts.com/where-to-buy/

  • Reefside.biz offers discounts on bulk orders of our products over certain $ amounts. Please email hello@twistedextracts.com for more information. 

Please note that many online dispensaries require a minimum order of $50 up to $85.

If you own a dispensary and would like to become a vendor, please fill out our Vendor Registration Form and a member of our team will review your application in 1-2 business days.

I'm not a dispensary but I sell to medical patients, elderly people, and friends. Can I sign up as a vendor?

At this time, we only sell directly to online dispensaries, delivery services and dispensary storefronts. 

You can order online directly to your door from any of our online vendors: https://twistedextracts.com/where-to-buy/

  • Reefside.biz offers discounts on bulk orders of our products over certain $ amounts. Please email hello@twistedextracts.com for more information. 

Please note that many online dispensaries require a minimum order of $50 up to $85.

If you think your business qualifies for a vendor account, please fill out our Vendor Registration Form.

Lab Testing

How do you know how much cannabis is in your product?

The process starts with testing our cannabis oil to determine exactly how much THC and CBD is present. From here, we formulate our products to be exactly the desired dose.

We do another round of lab-testing on our final product to check for potency and consistency. All of our lab-testing is performed by a Health Canada approved testing facility based in Sidney, BC.

Curious to learn more and see a copy of our lab-testing results? See a sample of our lab results

Curious to learn more and see a copy our lab-testing results? See a sample of our lab results.

How do you test your products?

The process starts with testing our cannabis oil to determine exactly how much THC and CBD is present. From here, we formulate our products to be exactly the desired dose.

We do another round of lab-testing on our final product to check for potency and consistency. All of our lab-testing is performed by a Health Canada approved testing facility based in Sidney, BC.

Curious to learn more and see a copy of our lab-testing results? See a sample of our lab results

 

Product Storage

How should I store my Jelly Bombs? What's their shelf-life?

First and foremost, all of your cannabis and cannabis products (especially edibles) should be stored out of reach of children and pets.

Jelly Bombs are best stored in a cool, dry place. Stored in these conditions, they have a shelf life of 1 year. 

You may also store your Jelly Bombs in the refrigerator, but we do not recommend freezing your Jelly Bombs as this can affect the structural stability of the gummy upon thawing. 

How should I store my Cara-Melts?

First and foremost, all of your cannabis and cannabis products (especially edibles) should be stored out of reach of children and pets.

Just as with our Jelly Bombs, we recommend storing Cara-Melts in a cool, dry place. You can refrigerate these products if you do not have an ideal cool, dry place to store them. Although it is not recommended, you may store these treats in the freezer.

How should I store my Oil Drops?

First and foremost, all of your cannabis and cannabis products (especially edibles) should be stored out of reach of children and pets.

Our Drops are best stored in a cool, dry place. You may also store your Drops in the refrigerator, but do not freeze the Drops. 

 

Contact Information

How can I contact you?

We’d love to hear from you. You can send us a message through our website contact page.

As an alternative, you can send any questions, concerns or comments you have to hello@twistedextracts.com and one of our team members will get back to you asap.

How can I invest in your company?

At this point in time we are choosing to remain a family operated business. However, please feel free to join our newsletter in case leadership direction changes and we decide to accept outside investment.  

Are you hiring?

We’re not hiring for any positions at this time.

Where to Buy Twisted Extracts

We understand that the landscape post-legalization is changing constantly and you may not be able to access our products the same way you used to. Visit our WHERE TO BUY page where we will keep an up-to-date list of our online partners and dispensaries that continue to carry our products.